ACCESSIBILITY AT JUPITER ARTLAND

Please read our full accessibility statement below for guidance. If you require further assistance or have any questions please email enquiries@jupiterartland.org or call 01506 889900.


Jupiter Artland is situated 12 miles from the centre of Edinburgh just off the A71. The main (and only entrance) gates are situated on the B7015. It is a short drive or approximately a 15 minute walk from the main gates to the Steadings Area, where our ticket office, shop, gallery, café and toilets are located, in the centre of the estate. Disabled toilets and baby changing facilities are also available in this area. The Steadings area is approximately 100 metres from our disabled car park and 300 metres from our main car park.

Jupiter Artland is a 100-acre site and it takes approximately 2 hours to walk around the entire collection. Our site is a natural woodland area, which can be uneven under foot. There are paths leading around the entire site, which are suitable for most outdoor wheelchair users.  However as they are not tarmac paths they can be susceptible to extreme weather conditions.  Due to the positioning of the artworks, paths don’t necessarily go right up to each artwork but provide a view of each piece (with some exceptions).  We aim to maintain paths and walkways; however, the weather can affect the quality of the ground underfoot. We suggest sensible footwear is worn in all conditions as some visitors may find some areas difficult to access.
 
Please be aware that the road up to the Steadings area is cobbled with a gravel section, which isn’t suitable for some indoor wheelchairs. Cafe Party, the Steadings and Goldsworthy Galleries are fully wheelchair accessible via a ramp. It is possible to use alternative access in good weather conditions for indoor wheelchairs – please contact enquiries@jupiterartland.org for further information. Please be aware that we do not provide mobility scooters or motorised wheelchairs on site.
 

  • FREE access to all blue badge holders plus entry for one carer


Read our Accessibility guide here.

BLIND AND VISUALLY IMPAIRED VISITORS

Guide dogs
We welcome guide dogs in the Artland. A drinking bowl is available outside the shop.
All permanent staff and many volunteers have received Vocal Eyes training as part of the Artfund Museum of the Year package in guiding visually impaired visitors if it is required. Please ask at reception on arrival or contact enquiries@jupiterartland.org before your visit.

Please also listen to the audio introduction link here to Jupiter Artland which was created by Vocal Eyes as part of the Art Fund Museum of the Year package too. This introduction gives an overview of the Artland, describes a couple of its many artworks, and gives brief information about how to access and enjoy your visit.

App
Our app has audio information about each artwork including word from the collectors, the artists and gardeners who have installed the work. The app is downloadable on iphones from the app store it is called jupiterartland. On site you can download it on the cafe’s free wifi.

Network: Guest
Password: Jupiterartland

Free touch tours and access for blind and visually impaired groups can be organised through the learning team. For more information, please contact learning@jupiterartland.org.

VocalEyes audio guide for Jupiter Artland

As part of our nomination for the ArtFund's Prize for Museum of the Year 2016, national charity for the blind and partially sighted Vocal Eyes has created a short audio access guide for Jupiter Artland. You can listen to it below.



DEAF AND HEARING IMPAIRED VISITORS

Hearing dogs are welcome at Jupiter Artland and there is a water bowl outside reception.

App
Our App is free and contains visual information on all of the artworks it also contains a satellite map of the Artland which you can use to navigate your way around and GPS location triggered information on artworks, exhibitions and events that have been in the past.

The app is downloadable on iphones from the app store and is called jupiterartland. On site you can download it on the café’s free wifi.

Network: Guest
Password: Jupiterartland

Website
There is a wealth of information about the Artland and its artworks on our website including links to subtitled films about our artwork and exhibitions on our vimeo channel.

Free access for learning groups can be organised through the Jupiter learning team via learning@jupiterartland.org.

Steading
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Customer testimonies

"The staff were proactively helpful towards people with disabilities - Thank You." 
- Bryony, Jupiter Artland customer


"Had a fabulous afternoon out yesterday at Jupiter Artland. I'm disabled and use a mobility scooter to get around. I was able to see everything in the park with no problem. I was very impressed that Blue Badge holders got in free, but not only that, also their carer gets in free. So myself and my hubby had a wonderful free day out. Would very highly recommend this to anyone who uses a mobility scooter or motorised wheelchair."
- Diane Sharp, Jupiter Artland customer